RMI: Health Management


#47 Frontline Employees as Game Changers in Hospitals

Bettina Kriegl, Herbert Woratschek & Andrea Raab

#27 Service Innovation in the Workplace - How Does It Emerge?

Bettina Kriegl, Herbert Woratschek & Andrea Raab

SMAB Relevant Management Insights are edited by Herbert Woratschek & Guido Schafmeister